HELPCENTER
FAQs, shipping info, returns, care guides, wholesale — everything's in one place. Click any card to jump straight to what you need.
FAQ
Quick answers about orders, custom builds, shipping, care, returns, and wholesale.
Browse questions →Shipping & Returns
Timelines per service, international rates, return policy, and tracking your order.
See shipping info →Contact Us
Phone, email, NYC studio address, and a direct message form. Same-day response Mon-Fri.
Get in touch →Care Guide
How to clean your gold grillz. Baking soda, hydrogen peroxide, and the 14K rule that saves you money.
Read the guide →Wholesale Program
Become a Gold Teeth USA partner. Tier pricing, priority production, dedicated account manager.
Apply now →Custom Builder
Design your own grillz online. Live pricing, instant quote, no obligation. Built in NYC.
Open the builder →Privacy Policy
How we collect, use, and protect your personal information. GDPR + CCPA compliant.
Read policy →Terms of Service
Our terms, disclaimers, payment methods, item availability, and order acceptance policy.
Read terms →Refund Policy
Returns within 7 days, damage handling, cancellation rules. Custom orders are final sale.
Read policy →CAN'T FIND WHAT YOU NEED?
Reach out and we'll help you directly. Real humans, 24-hour response.